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FAQs


FAQ 1

Q: What do you do?

A: Oops Repair services include buying and selling of used electronic devices. Have a look at a list of questions to help you understand us better.


Q: What repairs are offered?

A: We specialize in iPhone Repair, iPad Repair, Smartphone Repair, Tablet Repair!


FAQ 2

Q:How long does it take you to repair my device?

A: If you schedule an appointment, we can ensure the least amount of time required without your device! We have a huge inventory for the most common fixes, making same-day service convenient for most customers. However, other special-order parts may be necessary to complete your repair. We will advise you on the availability of those parts and when they come in, we do repair the devices that day.


FAQ 3

Q: Can I bring my own parts in for you to install?

A: If you would like to bring your own parts in, we do installations at a quoted rate. We will warranty our work, but we will not warranty the part.


Q: Do you use refurbished parts in your repairs?

A: No. We only use brand new, quality parts for all repairs.


Q: How much do you charge for an estimate?

A: We offer FREE Estimates!


FAQ 4

Q: Where are you located?

A: 3530 Broad St, Chattanooga, TN 37409


Q: What are your hours?

A: Sunday 12:00 pm – 6:00 pm Monday – Thursday 9:00 am – 6:00 pm Friday 9:00 am – 3:00 pm Closed Saturday


Q: Do you have any type of warranty on your repairs?

A: All of our repairs are covered by a lifetime full parts and labor warranty which means if you have any issues related to the repair, we will take care of it free of charge.


FAQ 5

Q: What forms of payment do you accept?

A: We accept cash, debit cards, credit cards, ApplePay and Google Wallet. Sorry, no personal or business checks accepted.


Q: What forms of payment do you accept?

A: We accept cash, debit cards, credit cards, ApplePay and Google Wallet. Sorry, no personal or business checks accepted.


Q: What other services are offered?

A: We offer Buy/Sell for computers and phones.

Disclaimer

Oops Repair and its products are by no means affiliated with Apple Inc., or any of their subsidiaries. Our parts are NOT refurbished, offered or authorized by Apple Inc. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the listing or the information, products, services, or related graphics contained on the listing for any purpose. Any reliance you place on such information is therefore strictly at your own risk. We will not be held responsible for any misuse or misrepresentations of our products conducted by buyers. We do not sell, nor do we promote the sale of anything that includes the Apple logo or any other Apple-owned graphic symbol, logo, or icon. iPhone®, iPod®, iPad®, MacBook®, and iMac® are trademarks of Apple, Inc. All other trademarks are the property of their respective owners. Oops Repair and its products are in no way endorsed, sponsored, or affiliated with any of the above-mentioned entities or subsidiaries thereof.